Welcome to Ivy’s Wildflowers! These Terms and Conditions govern your use of our website, ivywildflowers.com, and our services. By accessing or purchasing from our website, you agree to abide by these terms.
1. General Information
Business Name: Ivy’s Wildflowers
Address: San Pedro Extension, Aradom Building, Stall 6, Davao City, Davao Del Sur, Philippines
All orders are subject to availability and confirmation of payment.
We accept major payment methods, including credit/debit cards, bank transfers, and digital wallets.
Prices displayed on our website are in Philippine Pesos (PHP) and include applicable taxes.
3. Shipping and Delivery
We offer Same-Day delivery within the Davao Region.
Free shipping is available for orders over ₱5,000.
Delivery times may vary based on availability, weather conditions, and traffic.
Customers must provide accurate delivery details. We are not responsible for failed deliveries due to incorrect information.
4. Refund and Cancellation Policy
Orders can be cancelled within 1 hour of placing them. Once processing begins, cancellations are no longer accepted.
Refunds are granted only for defective or incorrect items. See our Refund Policy for details.
Perishable items (such as fresh flowers) are non-returnable.
5. Product Substitution Policy
In rare cases, if a specific flower or product is unavailable, we may substitute it with a similar item of equal or greater value.
We ensure the final product maintains the quality and aesthetics of your chosen arrangement.
6. Customer Responsibilities
Customers must review their order details before confirming their purchase.
It is the customer’s responsibility to be available at the delivery address to receive the order.
Any allergies or special requests must be communicated at the time of purchase.
7. Intellectual Property
All content on ivywildflowers.com (including images, text, and designs) is owned by or licensed to Ivy’s Wildflowers.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
Ivy’s Wildflowers is not liable for damages arising from delayed or unsuccessful deliveries due to unforeseen circumstances (e.g., natural disasters, road closures).
We are not responsible for allergic reactions or other health issues resulting from our products.
9. Privacy Policy
We value your privacy and handle personal information responsibly. Please refer to our Privacy Policy for details on data collection and usage.
10. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website.
Continued use of our website or services after updates constitutes acceptance of the new terms.
11. Contact Us
For any questions or concerns regarding these terms, please contact us:
